Delivery Information

Shipping of Goods Purchased Online

a. Goods purchased on this website will be delivered free where the order value is $100 or greater. All orders under $100 will incur a flat fee of $10.00 per order. All orders are delivered via the Australia Post Express Post tracked delivery system.

b. Once we have confirmed our acceptance of your order, we will endeavour to dispatch your order within 3 Business Days unless a different timeframe is specified in relation to a particular good. If we are unable to dispatch your order within this time frame we will endeavour to contact you and advise you of the expected dispatch date.

c. Title in the goods purchased will pass to the purchaser upon dispatch from our distribution centre. Transit insurance is provided up to $5,000 provided Australia Post records corroborate that the item was lost whilst in transit.

d. Upon dispatch of the goods from our distribution centre the purchaser will receive an email from Australia Post with the shipment details and a link to the Australia Post e-Parcel tracking system from where the purchaser can monitor the progress of the delivery.

e. Where payment confirmation information received from Financial Intermediaries is insufficient to verify the payment details, Wallace Bishop Jewellers will contact the purchaser and discuss other payment options including shipping through Australia Post on a Cash On Delivery basis.

f. Although we will endeavour to meet delivery timeframes where possible, all delivery timeframes are estimates only and we will not be liable for any loss, expense, or other damage caused by any delay in delivery.

f. We retain ownership and title of the goods we supply to you until we have received the full price for the goods and the applicable delivery charges. Once your order has been delivered to you (or has otherwise been delivered in accordance with your delivery instructions), as evidenced by confirmation provided to us by Australia Post, you assume full responsibility for and risk in the goods.

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