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Jewellery Insurance Claims

Instore Insurance

Our instore insurance consultants are at your service. Having jewellery lost, stolen or damaged is a traumatic experience, so it's good to know you've come to the right place for help. Wallace Bishop is a supplier to many insurance companies, and we have our own specialist insurance department with the experience and expertise to work with you and your insurance company to make the process of replacing your jewellery quick and easy.

Any time you purchase an item worth over $1,000 from Wallace Bishop, we will record your personal details and the details of your purchase. This information is kept on file and can be accessed by you at any time, should you need it. We recommend you provide your insurance company with a copy of your receipt of purchase.

How to Claim

What to do when you have a jewellery insurance claim:

Contact your insurance company to lodge your claim and obtain a claim number. Visit your nearest Wallace Bishop store to speak with the on-site insurance consultant who can help you complete your claim and provide you with a quote for the insured items.

Your claim will then be forwarded to our Insurance Division Manager who will liaise with your insurer and assessors on your behalf.

Once your claim is authorised, your Wallace Bishop insurance consultant will contact you about visiting the store to shop for your replacement jewellery.