Online Purchasing

a. Goods purchased online from this website are eligible for delivery to addresses in Australia only. We use Australia Post to deliver such goods.

b. Purchases of goods and services made on this website must be paid in full at the time of purchase. Online purchases under $1000, using Afterpay, can be made in four fortnightly instalments. See http://www.afterpay.com.au/terms for complete terms. Lay-by and finance offer sales are not available on this website. For lay-by or finance offer sales please visit your nearest Wallace Bishop store.

c. Payment for goods and services purchased on this website may be made only via Visa or Mastercard credit cards and are made via SecurePay payment gateway. The PayPal payment system is also available.

d. Whilst we make every effort to ensure the security of your payment through the payment gateway you acknowledge that no transmissions over the internet can be guaranteed as totally secure and therefore you use your credit card to make payments for good services on this website entirely at your own risk.

e. All prices shown on this website are in Australian dollars and inclusive of GST at the time of purchase. Prices may differ for the same good or service that is purchased at one of our stores.

Cancellation

a. Please check your order carefully before submitting it as orders may not be able to be changed or cancelled once the order has been accepted by us.

b. We reserve the right to cancel an order that we have previously accepted, at any time before delivery and for whatever reason, including but not limited to:

• not being able to supply the goods within a reasonable time or at all due to an event beyond our control;

• an error on this website in relation to the goods or services, for example, in relation to a description, price or image;

• you not meeting our payment terms or Wallace Bishop not being able to process or accept your payment.

c. Where Wallace Bishop cancels your order after acceptance it will notify you of cancellation.

d. In the event of Wallace Bishop cancelling your order after payment has been processed, we will refund any money paid in respect of that order.

Shipping of Goods Purchased Online

a. Unless otherwise stated, goods purchased on this website will be delivered free where the order value is $100 or greater. All orders under $100 will incur a flat fee of $10.00 per order. All orders are delivered via the Australia Post Express Post tracked delivery system.

b. Once we have confirmed our acceptance of your order, we will endeavour to dispatch your order within three business days unless a different timeframe is specified in relation to a particular good. If we are unable to dispatch your order within this time frame we will endeavour to contact you and advise you of the expected dispatch date.

c. Upon dispatch of the goods from our distribution centre the purchaser will receive an email from Australia Post with the shipment details and a link to the Australia Post e-Parcel tracking system from where the purchaser can monitor the progress of the delivery.

d. Where payment confirmation information received from Financial Intermediaries is insufficient to verify the payment details, Wallace Bishop Jewellers will contact the purchaser and discuss other payment options including shipping through Australia Post on a Cash On Delivery basis.

e. Although we will endeavour to meet delivery timeframes where possible, all delivery timeframes are estimates only and we will not be liable for any loss, expense, or other damage caused by any delay in delivery.

f. We retain ownership and title of the goods we supply to you until we have received the full payment for the goods and the applicable delivery charges. Risk and title passes to you once your order has been delivered to you (or has otherwise been delivered in accordance with your delivery instructions), as evidenced by confirmation provided to us by Australia Post.

g. On delivery you may be required to sign a proof of delivery document unless an Authority to Leave (‘ATL’) has been provided. If an ATL has not been provided and you are not available to take delivery, or there are circumstances preventing the goods being left at the delivery address, then the goods may be taken to a local depot or post office and a calling card containing the relevant contact details will be left at the delivery address in those cases.

h. If you choose to provide an ATL, we will not be able to offer any further assistance if your order is lost or subsequently goes missing after it has been deemed delivered by the carrier. The associated risk in leaving goods unattended in these circumstances is borne by you.