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How it works
Fast, simple & reliable
The easiest way to get your precious jewellery or watch repaired, customised or restored by Australia's best craftsmen.
1. Drop off
Option 1: Drop off your item at your nearest Wallace Bishop store.
Option 2: Pop into our Brisbane workshop, located in Newstead.
Option 3: Post your item to our Brisbane workshop (recommend insuring your items upon shipping to us).
2. Quote & repair
Receive a quote from our experienced repairers.
If agreed upon, a team of experienced craftsmen will carefully repair your selected item/s.
3. Return
Option 1: Pick up your item at your Brisbane workshop.
Option 2: We can deliver your item to your selected Wallace Bishop store.
Option 3: Post your item back to your provided address.
MAKE AN APPOINTMENT at our brisbane queen street mall
We are currently only taking appointments for custom jewellery design consultations at our Brisbane Queen Street location. If you have any other custom enquiries please email jrepairs@wallacebishop.com.au.
Quality Craftsmanship
Since our establishment over 100 years ago, we have been committed to more than just selling jewellery.
Today, our workshop houses one of the largest jewellery and watch design, repair, and restoration facilities in the Southern Hemisphere. Our team is not just skilled craftsmen and craftswomen, but rather, they are true artists. Start your custom made journey and speak with our experts today.
Every month, we meticulously design and handcraft around 40 unique, one-of-a-kind pieces in our workshop.
Hand in hand, we'll craft your vision to life. Entrust your dreams to us, and uncover the enduring beauty woven into every intricate detail of our creations.
From Concept to reality
To begin your one-of-a-kind masterpiece please visit your nearest Wallace Bishop store or click the 'Contact Us' button and leave us with your details and ideas and we will be in touch soon.
REPAIR | RESIZE | RESTORE
Jewellery & Watch Repairs
Let our experts repair your valuable pieces to its former glory.